Nigeria: Downtime in USSD transactions

Incident Report for Pay1st Incident

Resolved

This incident has been resolved.
Posted May 14, 2026 - 12:06 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted May 13, 2026 - 14:05 UTC

Update

We are continuing to work on a fix for this issue.
Posted May 13, 2026 - 09:25 UTC

Identified

This is a quick update to inform you that we are currently experiencing an intermittent downtime on USSD transactions. Our partner is working diligently with NIBSS to resolve the issue as quickly as possible.

Apologies for the inconvenience caused.
Posted May 13, 2026 - 09:14 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted May 12, 2026 - 23:41 UTC

Identified

We regret to inform you that we are currently experiencing an intermittent downtime on USSD transactions. Our partner is working diligently with NIBSS to resolve the issue as quickly as possible.

We will notify you as soon as the service is restored.

We apologise for any inconvenience caused.
Posted May 12, 2026 - 14:18 UTC
This incident affected: Bank Transfer - Nigeria (USSD).