Ghana: Telecel Cash Degraded Performance

Incident Report for Pay1st Incident

Resolved

This incident has been resolved.

Posted Sep 11, 2026 - 12:50 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Sep 11, 2026 - 12:21 UTC

Investigating

We are seeing degraded performance with Telecel Cash services in Ghana. We have escalated this to our partner and will update you as soon as it is resolved.

We apologize for any inconvenience this may cause.

Posted Sep 11, 2026 - 09:19 UTC

This incident affected: Mobile Money (Telecel Cash Ghana).