Ghana: Telecel Cash Downtime

Incident Report for Pay1st Incident

Resolved

This incident has been resolved.
Posted Sep 09, 2026 - 08:59 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Sep 09, 2026 - 07:55 UTC

Update

This is a quick update to inform you that we are still experiencing instabilities with Telecel Cash services in Ghana. We are closely following up with our partner to ensure a full resolution.

We apologize for the inconvenience caused.
Posted Sep 09, 2026 - 00:07 UTC

Investigating

We have observed an outage on Telecel Cash services. We have escalated this to our partner and will update you as soon as it is resolved.

We apologize for any inconvenience this may cause.
Posted Sep 08, 2026 - 20:25 UTC
This incident affected: Mobile Money (Telecel Cash Ghana).
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