Uganda: MTN Money Downtime

Incident Report for Pay1st Incident

Resolved

This incident has been resolved.

Posted May 11, 2026 - 20:56 UTC

Update

Uganda MTN is still facing an outage on their platform. We will share an update in case of any improvements. Thank you for your patience and understanding.

Posted May 11, 2026 - 19:31 UTC

Investigating

We are again experiencing an outage on MTN Money in Uganda. Our partner is actively working to resolve it properly

We apologize for the inconvenience caused.

Posted May 11, 2026 - 19:28 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted May 11, 2026 - 19:24 UTC

Investigating

We are currently experiencing an outage on MTN Money in Uganda. Our partner is aware of the issue and is actively working to resolve it as soon as possible.

We apologize for any inconvenience this may cause.

Posted May 11, 2026 - 17:46 UTC

This incident affected: Mobile Money (MTN Money Uganda).